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Or call 800.492.5989 24/7 to report an electric or fiber outage.
Please do not report outages via email or social media.
Reliable Phone Service
Take advantage of our fiber network when you sign up for home or business phone service from MEC. Our phone plans include unlimited domestic calling, three-way calling, caller ID, digital voicemail and more.
Our solutions agents are available Monday through Friday, 8 a.m. - 5 p.m. to help you with all your questions. Due to the pandemic, we are experiencing high call volumes and long wait times. We recommend using our chat tool, sending us a message or visiting us in person.