Or call 800.492.5989 24/7 to report an electric or fiber outage.

Please do not report outages via email or social media.

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Need Assistance?

Our solutions agents are available Monday through Friday, 8 a.m. - 5 p.m. to help you with all your questions. Due to the pandemic, we are experiencing high call volumes and long wait times. We recommend using our chat tool, sending us a message or visiting us in person.

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send a message Send a message Fill out a simple form and we'll respond as soon as possible.
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Call Call 800.492.5989 Have an urgent request? Speak directly to a solutions agent.