Midwest Energy & Communications Policy B-17
Privacy Principles for Member-Consumer Information

With all of the technological advances in recent years, privacy of personal information has become a major issue. We recognize the importance of that issue and have a policy in place to help protect your privacy. If you have any questions, please call Midwest Energy & Communications at 800-492-5989.

I. Objective:

Midwest Energy & Communications (MEC) is a consumer-owned and consumer-controlled electric, internet and propane provider. MEC operates on a not-for-profit basis for the benefit of its member-consumers. Accordingly, the Board has adopted this Policy on Privacy of Member-Consumer Information to establish fair information principles for MEC in carrying out its responsibility to respect the privacy of personally identifiable information about member-consumers.

II. Content:

A. Notice: MEC publicly discloses its policies and practices for the collection, maintenance, use, and disclosure of personally identifiable information about member-consumers.

B. Trust: MEC maintains information about member-consumers suitable for its operations and for the benefit of its member-consumers. It collects personally identifiable information only by fair and lawful means and for appropriate purposes. It maintains the information in an accurate, complete, and timely manner as necessary for the purpose for which the information is to be used. Member-consumers may examine service, billing, and capital account information about themselves and may correct any inaccurate, incomplete, or untimely information. Member-consumers can accomplish this by contacting MEC.

C. Security: MEC maintains member-consumer information with reasonable and appropriate technical, administrative, and physical safeguards to protect against foreseeable hazards such as loss, unauthorized access, destruction, misuse, modification, and improper disclosure.

D. Member Information:

1. Use and Disclosure: MEC uses and discloses personally identifiable information about member-consumers in responsible ways to carry out its operations. It uses identifiable information in support of affiliated subsidiaries that add to the financial well being of the member-consumers of MEC. It allows member-consumers to exercise denial of disclosure of personal information to affiliates offering new products and services. Any member-consumer wishing to deny use should contact MEC to exercise this right of choice. MEC does not sell, rent, loan, exchange or otherwise release mailing lists or telephone lists of member-consumers to non-affiliates for any reason.

2. Election: The membership list will be made available for viewing to the candidates for the Board of Directors. Viewing of the list will be restricted to the MEC office and any mailings that the candidate may want done shall be done by MEC at the candidate’s expense.