Or call 800.492.5989 24/7 to report an electric or fiber outage.
Please do not report outages via email or social media.
COVID-19 information: Please click here to review information on our response to the crisis and to explore helpful resources on working and learning from home.
MEC fiber customers: We will be performing routine fiber maintenance Wed., April 8 from midnight to 5 a.m. Your internet and phone service may be down for the entire five-hour window, and if you own your own router, you may need to reboot/unplug afterwards.
Access your voicemail, view your call history and manage your plan features and settings on the Telephone Self Care portal through Alianza.
LOG ON NOW
Back to Support