Or call 800.492.5989 24/7 to report an electric or fiber outage.
Please do not report outages via email or social media.
Please visit our COVID-19 section to review information on our response to the crisis and to explore helpful resources on working and learning from home.
The easiest way to check your account status is through SmartHub, our online and mobile account management platform. If you haven’t done so already, please register here.
Please note: If your account is in danger of being disconnected, we will notify you by phone via an automated call.
Learn more about OWN IT Prepaid Metering.
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