Or call 800.492.5989 24/7 to report an electric or fiber outage.
Please do not report outages via email or social media.
The CommandIQ mobile app will be down for maintenance July 23, 10 p.m. - July 24, 6 a.m. and July 25, 8 a.m. - July 26, 8 a.m.
The easiest way to check your account status is through SmartHub, our online and mobile account management platform. If you haven’t done so already, please register here.
Please note: If your account is in danger of being disconnected, we will notify you by phone via an automated call.
Learn more about OWN IT Prepaid Metering.
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