Or call 800.492.5989 24/7 to report an electric or fiber outage.
Please do not report outages via email or social media.
To help reduce the spread of COVID-19, our lobbies are closed to the public. You may use the drop box to make payments. Our Cassopolis drive-through remains open for regular business hours. Click here to review the several alternative ways to make a payment, including a cash payment via MoneyGram.
For the remainder of 2019, you can receive up to six. Starting in 2020, you can receive up to three.
If you need assistance paying your electric bill, call 211 from your state of residence. Michigan residents can also visit michigan.gov/helpinghand. Indiana customers go to in211.org and Ohio customers visit ouw.org/211-2/.
Also, our OWN IT Prepaid Metering Program gives you more control over you bills by allowing you to pay in advance for your electric.
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