Or call 800.492.5989 24/7 to report an electric or fiber outage.
Please do not report outages via email or social media.
All MEC lobbies will be closed from Monday, Nov. 23 - Monday, Jan. 4 for the safety of our customers and employees. Please click here to learn more about our latest COVID mitigation strategy.
Corded analog phones that do not require an electric power source will work for up to 8 hours on via the battery backup supplied with your MEC router. Cordless phones generally do not work because they require electricity.
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