Or call 800.492.5989 24/7 to report an electric or fiber outage.
Please do not report outages via email or social media.
To help reduce the spread of COVID-19, our lobbies are closed to the public. You may use the drop box to make payments. Our Cassopolis drive-through remains open for regular business hours. Click here to review the several alternative ways to make a payment, including a cash payment via MoneyGram.
Corded analog phones that do not require an electric power source will work for up to 8 hours on via the battery backup supplied with your MEC router. Cordless phones generally do not work because they require electricity.
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