Or call 800.492.5989 24/7 to report an electric or fiber outage.
Please do not report outages via email or social media.
The CommandIQ mobile app will be down for maintenance July 23, 10 p.m. - July 24, 6 a.m. and July 25, 8 a.m. - July 26, 8 a.m.
The OWN IT program does not provide a lower rate, but it does encourage you to monitor your energy use, which can help you reduce your consumption and save money.
Learn more about OWN IT Prepaid Metering.
Back to Support