Or call 800.492.5989 24/7 to report an electric or fiber outage.
Please do not report outages via email or social media.
MEC fiber customers: We will be performing routine fiber maintenance Wed., Nov. 13 from midnight to 5 a.m. Your internet and phone service may be down for the entire five-hour window, and if you own your own router, you may need to reboot/unplug afterwards.
The OWN IT program does not provide a lower rate, but it does encourage you to monitor your energy use, which can help you reduce your consumption and save money.
Learn more about OWN IT Prepaid Metering.
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