Or call 800.492.5989 24/7 to report an electric or fiber outage.
Please do not report outages via email or social media.
Please note: Many cell carriers nationwide are experiencing major outages. While MEC fiber internet service and fiber phone have not been impacted, our customers may get busy signals when calling other people who use these carriers. You may also have trouble accessing the websites of companies that have been impacted.
Payments may be made using cash, check or debit/credit cards and a $25 minimum payment is required on initial set up. After that, you can purchase electricity as needed and in the amount you choose using any of the following methods:
Learn more about OWN IT Prepaid Metering.
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