Or call 800.492.5989 24/7 to report an electric or fiber outage.
Please do not report outages via email or social media.
Scam Alert: Customers have been receiving calls claiming they can receive 30% off their MEC bill by pressing #1 and providing personal information. This is fake. Please hang up immediately and do not provide any info.
Payments may be made using cash, check or debit/credit cards and a $25 minimum payment is required on initial set up. After that, you can purchase electricity as needed and in the amount you choose using any of the following methods:
Learn more about OWN IT Prepaid Metering.
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