Or call 800.492.5989 24/7 to report an electric or fiber outage.
Please do not report outages via email or social media.
COVID-19 information: Please click here to review information on our response to the crisis and to explore helpful resources on working and learning from home.
MEC fiber customers: We will be performing routine fiber maintenance Wed., April 8 from midnight to 5 a.m. Your internet and phone service may be down for the entire five-hour window, and if you own your own router, you may need to reboot/unplug afterwards.
You will get notified of a pending disconnection by phone via an automated message.
Learn more about OWN IT Prepaid Metering.
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