Or call 800.492.5989 24/7 to report an electric or fiber outage.
Please do not report outages via email or social media.
MEC fiber customers: We will perform fiber maintenance Fri., Oct. 22 from 2:00 a.m. to 3 a.m. Your internet may be down intermittently during that time.
You will get notified of a pending disconnection by phone via an automated message.
Learn more about OWN IT Prepaid Metering.
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