Or call 800.492.5989 24/7 to report an electric or fiber outage.

Please do not report outages via email or social media.

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Internet Resources

Ultimate Wi-FiGet the best Wi-Fi coverage available and enjoy Wi-Fi 6 speeds.
MEC Smart-Fi AppManage the devices that connect to your internet network with the MEC Smart-Fi mobile app.
Guides and TutorialsLearn how to make the most of your MEC internet services with these tips and user guides.
TroubleshootingCheck out these tips for common equipment and service issues.
Policies and FormsAccess our user policies, terms and conditions and common internet forms.

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