Skip to main content

Or call 800.492.5989 24/7 to report an electric or fiber outage.

Please do not report outages via email or social media.

Midwest Energy & Communications Menu

Internet Resources

Guides and TutorialsLearn how to make the most of your MEC internet services with these tips and user guides.

TroubleshootingHaving issues with your MEC internet? Find solutions to common issues.

Policies and FormsAccess our user policies, terms and conditions and common internet forms.

Bill AssistanceA number of programs can help eligible MEC customers pay their electric, internet, phone, and propane bill.

Enroll in Auto-PaySign up for auto-pay and never have a late payment again! We'll automatically deduct the amount due from your credit card or bank on the due date.