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Please do not report outages via email or social media.

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Guides and Tutorials

Which MEC Router Do I Have?Determine which MEC Router you currently use.

Where should I put my router?

Smart-Fi User Guide

GigaSpire User Guide

Get the Best Internet ExperienceCheck out these tips for maximizing internet service throughout your home.

Power Cycle your MEC RouterLearn how to properly reboot your 844GigaCenter router.

Update Wi-Fi Network Name and PasswordChange your Wi-Fi name and password.

2.4GHz vs. 5.0 GHz ExplainedLearn about the difference between the two wireless bands on your 844GigaCenter router.

Check your Internet SpeedRun an internet speed test from a hard-wired computer device.

Port Forwarding on XBOX LivePort forwarding on Xbox Live for the Xbox One & Xbox 360 (On an 844 ONT).

Cut the CordEliminate your reliance on traditional, inflexible cable providers and gain more flexibility and control over what you want to watch.

Solutions Tech SupportWe can help you make the most of your devices and online tools from smartphones to streaming services like Netflix.

Tour our Connected HomeA free, interactive display home demonstrates the many ways you can integrate the internet of things with everyday appliances and more!

Service Address Confirmation for RealtorsPlease fill out this form to determine if a service address you represent is eligible for our internet service.