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Guides and Tutorials

MEC EquipmentGuides and troubleshooting tips for all equipment offered by MEC.
Get the Best Internet ExperienceCheck out these tips for maximizing internet service throughout your home.
Bandwidth TestTest your network speed through CommandIQ, or test the strength of your Wi-Fi connection through speedtest.net.
Viruses and Malware: Watch for the SignsLearn the most common signs of malware and how to avoid it.
Fiber Construction ProcessRead about the steps involved in bringing fiber internet to your address.
Port Forwarding on XBOX LivePort forwarding on Xbox Live for the Xbox One & Xbox 360 (On an 844 ONT).
Prepare for Family Time With CommandIQHere's how CommandIQ can get your Wi-Fi network ready for visiting family and holidays.
Can I Streamline My Passwords?Find out how you can make it easier to remember your passwords, without skimping on security.
Top 7 Online Shopping TipsThese Christmas shopping tips are useful year-round.
What is Fiber to the HomeThe difference between Fiber to the Home and other internet options.
2.4GHz vs. 5.0 GHz ExplainedLearn about the difference between the two wireless bands on your 844GigaCenter router.
Add Someone to Bill AlertsDid you know we can send bill alerts to more than one person? This is an excellent option if you're concerned about a loved one. Here's what to do.
Am I Getting Ads for Things I Google?You're not going crazy. Click here to learn more.
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Internet, propane, Arlo, and data center services are not regulated by the Michigan Public Service Commission.

CommandIQ™, ExperienceIQ™, and ProtectIQ™ are trademarks of Calix, our internet equipment and CommandIQ™ mobile app partner.

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