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Please do not report outages via email or social media.

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Guides and Tutorials

MEC Equipment and ServicesGet tips for your MEC equipment and account.
Digital LiteracyWith MEC fiber internet, the full power of the web is in your hands, possibly for the first time. To help you navigate your new digital surroundings, we've put together these resources.
Add Someone to Bill AlertsDid you know we can send bill alerts to more than one person? This is an excellent option if you're concerned about a loved one. Here's what to do.
Fiber Construction ProcessRead about the steps involved in bringing fiber internet to your address.
Get the Best Internet ExperienceCheck out these tips for maximizing internet service throughout your home.
Bandwidth TestTest your network speed through CommandIQ, or test the strength of your Wi-Fi connection through speedtest.net.
What is Fiber to the HomeThe difference between Fiber to the Home and other internet options.
2.4GHz vs. 5.0 GHz ExplainedLearn about the difference between the two wireless bands on your 844GigaCenter router.
Am I Getting Ads for Things I Google?You're not going crazy. Click here to learn more.
Top 5 Ways to Relax With TechnologyHere are some of the best ways to relieve stress using your phone or other devices.
Internet Safety
How to Stream Detroit SportsHaving trouble finding your Detroit sports teams lately? This might be why.

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