Arlo App Guide

Skip to a Question:

• What Are Arlo Modes?
• How Do I Enable Motion or Sound Detection?
• How Do I Sign Up for Push Notifications and Email Alerts?
• How Do I Set Up Advanced Motion Alerts?
• How Do I Enable Animated Previews?
• How Do I Set Up Activity Zones?
• How Do I See My Videos?
• How Does 24/7 Emergency Response Work?

What Are Arlo Modes?

A mode is the set of rules your cameras follow. The Arlo Secure app comes with four modes already created:

• Armed cameras activate when they detect motion, recording video and sending you an alert when they see something.
• Disarmed cameras don't activate and don't record videos, and will not send you alerts.
• Scheduled cameras follow their rules only at set times each week.
• Geofencing cameras follow their rules based on how far your GPS-enabled device is from a location you set.

You can edit and create more modes and rules by opening your Arlo Secure app and tapping Mode.

How Do I Enable Motion or Sound Detection?

1. Open your Arlo Secure app and tap Mode, then choose the camera you want notifications for.
2. Tap the pencil icon next to the Mode you want to edit. A collection of rules will display.
3. Tap the pencil icon next to the rule you want to edit.
4. Check the Detects Motion box and/or the Detects Audio box.
5. Tap Save and activate the edited Mode.

How Do I Sign Up for Push Notifications and Email Alerts?

1. Open your Arlo Secure app and tap Mode, then choose the camera you want notifications for.
2. Tap the pencil icon next to the Mode you want to edit. A collection of rules will display.
3. Tap the pencil icon next to the rule you want notifications for.
4. Under Alert, check the box next to Push Notifications and/or Email Alerts.
5. Selecting Email Alerts automatically sends alerts to the email associated with your Arlo Secure account. Tap the pencil icon to add additional emails.
6. Tap Save and activate the edited Mode.

How Do I Set Up Advanced Motion Alerts?

Arlo's motion alert options can tell you what kind of motion your cameras have detected, with different alerts for people, packages, animals, and vehicles, as well as an alert that tells you if a smoke or carbon monoxide detector is going off.

1. Open your Arlo Secure app and tap Settings.
2. Look under Arlo Secure and tap Smart Notifications.
3. Select the camera you want notifications from.
4. Next to each type of motion you want notifications for, toggle the slider on.
5. Look under Alert Options and decide whether you want video previews in your motion alerts.
6. If you want package alerts, go to Settings > Package Detection and select the cameras you want package alerts from.

How Do I Enable Animated Previews?

Animated Previews show you a short video of what triggered a motion alert.

1. Open your Arlo Secure app and tap the profile icon.
2. Under Locations and Plans, select a location with an Arlo Secure plan and tap Smart Notifications.
3. Under Active Cameras, choose a camera. If the camera you want isn't listed under Active Cameras, tap Edit, then tap and drag the camera from Inactive Cameras into Active Cameras and tap Save.
4. Tap the Animated Preview switch to turn the feature on.

How Do I Set Up Activity Zones?

Activity Zones tell your cameras where to look for motion and where to ignore motion. For example, if you have a camera pointed at your driveway, but you don't want to get notified every time a car drives by, you can set up an Activity Zone that excludes the road.

1. Open your Arlo Secure app and tap the gear icon under the camera you're making an Activity Zone for.
2. Make sure Auto Zoom and Tracking is turned off. This setting can impact Activity Zones.
3. Tap Activity Zones, then tap the + icon in the upper-right corner.
4. Resize your Activity Zone by tapping and dragging the corners. To rename it, tap the pencil icon.
5. Tape Done.

How Do I See My Videos?

1. Open your Arlo Secure app and tap Library. A calendar will display. Green circles mark days on which Arlo recorded a video.
2. Tap a date to view recordings and snapshots from that date.

Note that Arlo deletes video recordings after 30 days, even ones marked as Favorite. We recommend downloading any videos you want permanent access to.

How Does 24/7 Emergency Response Work?

Outdoor Observer and Fortress subscribers have one-tap access to fire, police, and medical first responders.

1. If you see something on your Arlo motion alert that requires immediate fire, police, or medical attention, press and hold the notification and tap Emergency Response.
2. Choose from fire, police, or medical services.

Arlo's 24/7 Emergency Response team calls local responders of your choice and provides them with the location you set in your Arlo Secure app. Arlo will then provide text or phone updates.

To set up your location:

1. Open your Arlo Secure app.
2. Tap Settings, then tap Emergency Response.
3. Your Arlo Secure app will allow you to upload all the information first responders might need.