Router Swap
Does your router look like this?
If it does, you’re missing out on your Wi-Fi network’s best features like parental controls, automatic hacker blocking, and more.
Request a free router upgrade using the steps below. We’ll ship your new router to you when we receive your request.
Request Via Web Browser
- Log into your account on our website.
- Select the following:
- Contact Us
- Service Orders/Inquiries
- Other Issues/General Inquiry
- From the dropdown menu, choose New Router Request.
- Fill out your details, select today’s date, and click Submit.
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Request Via SmartHub Mobile App
- Open the app and sign in.
- Tap the menu button in the upper left.
- Select the following:
- Contact Us
- Service Orders/Inquiries
- Other Issues/General Inquiry
- New Router Request
- Select the address you’re requesting the router for.
- Fill out your details, select today’s date, and click Send.
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Once you’ve received your new router, you’ll have access to a whole host of free, enhanced features for your Wi-Fi network through the free CommandIQ app.
Click here to visit our CommandIQ guide and see all the new features you can use.