Not Getting Gig Speed on Certain Devices

Get the most out of your Gig internet speed with this useful tips:

Wireless Frequency Bands

Your MEC router supports both 2.4 GHz and 5.0 GHz bands. The main differences between these bands are range, speed and interference. 2.4 GHz can reach farther distances in your home but transmits data at a slower speed. Plus, it’s more prone to interference. As a result, we generally recommend connecting any compatible device to the 5.0 GHz band to maximize your speed and improve internet experience. Check out this video to learn more:

Wireless Range

Do you notice slow spots in your home, particularly when you are farther away from your router? That’s because Wi-Fi bogs down as it travels through walls and floors. You may want to consider investing in a mesh Wi-Fi satellite extender to ensure you get top speeds in every corner of your home. 

Wireless vs. Hardwired Connection

Gig is fast, extremely fast, and unfortunately Wi-Fi and some devices simply can’t keep up. Most devices are capable of only achieving 50 Mbps on the 2.4 GHz Wi-Fi band and 100-200 Mbps on the 5 GHz band. A hard-wired Ethernet connection is required to take advantage of faster speeds, and a Gigabit Ethernet Adaptor will ensure you experience true gig—as long as the attached device supports it.