Not Getting Gig Speed on Certain Devices

Get the most out of your Gig internet speed with these useful tips:

Wireless Range

Do you notice slow spots in your home, particularly when you are farther away from your router? That’s because Wi-Fi bogs down as it travels through walls and floors. You may want to consider upgrading to our Ultimate Wi-Fi service that offers Wi-Fi 6. Delivered via our GigaSpire U12 router, this device includes 12x12 antennas that provide the best coverage and fastest Wi-Fi available.  Plus, it gives you access to advanced parental controls and network security via the MEC Smart-Fi app. 

We also offer mesh satellite units that work with your current MEC router to deliver strong signals to rooms that weaker signals. Our mesh units connect to your existing home network as well, meaning you don't have to connect to a separate network in order to use the mesh. Contact us via SmartHub to learn more or request a unit.

Wireless vs. Hardwired Connection

Gig is fast, extremely fast, and unfortunately Wi-Fi and some devices simply can’t keep up. Most devices are capable of only achieving 100-200 Mbps on the fastest Wi-Fi radio band. A hard-wired Ethernet connection is required to take advantage of faster speeds, and a Gigabit Ethernet Adaptor will ensure you experience true gig—as long as the attached device supports it.