Not Getting Gig Speed on Certain Devices

Get the most out of your Gig internet speed with these useful tips:

Wireless Range

Do you notice slow spots in your home, particularly when you are farther away from your router? That’s because Wi-Fi slows down as it travels through walls and floors, which can cause connection issues when you are far from your router. To resolve this, you may want to consider upgrading to our Ultimate Wi-Fi service that guarantees strong coverage throughout your home and beyond.  Plus, it gives you access to advanced parental controls and network security via the MEC Smart-Fi app. 

Wireless vs. Hardwired Connection

Gig is fast, extremely fast, and unfortunately, Wi-Fi and some devices simply can’t keep up. Most devices are capable of only achieving 100-200 Mbps on the fastest Wi-Fi radio band. A hard-wired Ethernet connection is required to take advantage of faster speeds, and a Gigabit Ethernet Adaptor will ensure you experience true gig—as long as the attached device supports it.