Comfort Program: Interruptible Heating and Cooling

During periods of peak electric usage, we remotely interrupt your heating and/or air conditioning system through a secondary (i.e. an Internal Disconnected Collar (IDC)) meter.

For the duration of the control event, a back-up heating system should take over until the peak has passed and the primary system is permitted to return to service. Control periods are limited to a maximum of 400 hours per year and eight hours per day.

What's the benefit?

You get a reduced kWh charge (billed at .100850 cents per kWh) and pay no distribution charge on your electric heat or qualified air conditioning for the entire time you are enrolled in the program – not just during control periods.

Primary Electric Heat Sources

  • Geothermal Heat Pump (including the Syndex add-on geothermal system)
  • Air Source Heat Pump (including Comfort Plus ETS/heat pump combo)
  • Electric Resistance Heating (baseboard, ceiling cable, duct heaters)
  • Forced Air Electric Furnace
  • Hydronic Boiler
  • Radiant Heat
  • In-Floor Heat

Secondary Heat Sources

  • Fuel Oil
  • Propane
  • Natural Gas
  • Electric Thermal Storage (ETS, including Comfort Plus ETS/heat pump combo)
  • Wood Heat

Interested in signing up?

  1. Fill out our agreement below.
  2. You or your contractor can pick up a free meter base at one of our solutions centers. Have the base installed outside near the main meter and inspected by your township electrical inspector (a wiring diagram can be provided).
  3. Once we receive notice that your meter base has been approved by your inspector and all paperwork has been completed and received, we’ll contact you to install the sub-meter. There will be a two-week time frame for installation, and there is no fee.  Once complete, your account will be updated with your new rate (listed separately on your bill as Comfort Saver, or “COMFT”).

Agreement Form

All fields marked with * are required.

Customer Information
Heat Source Information

Terms & Conditions

To be eligible for Midwest Energy & Communications (MEC) Interruptible Service, I agree to the following terms and conditions:

  1.  I agree to install an approved dual-fuel space heating system which utilizes electric energy as the primary energy source, and has a back-up heating system capable of supplying the household heating requirements when the primary electric heating system is being shut down.
  2.  I agree to install a second metered electric service to provide the required electric energy to my approved interruptible dual fuel space heating system. This second meter must be installed outside near the main meter and must be inspected. The sub meter will be a subtractive metered after the main meter. Any continuous or noninterruptible fan or pump circuits must be wired from the main service panel.
  3. I agree to have a load management controlling device installed by MEC. This controlling device will be used to shut down my electric space heating system (at which time the secondary or backup energy source should be used) during periods of peak load conditions experienced by MEC and/or its power supplier. MEC can control anytime, although typical control time will not exceed five hours and usually occurs between 6 - 9 p.m. Most interruptions occur on weekdays, but can also happen on weekends and holidays if necessary. In the event of an emergency that threatens the stability and integrity of the Cooperative’s electric distribution system, or if an emergency is declared by the regional transmission operator, the Cooperative may utilize its load management system to control load as necessary until the emergency no longer exists.
  4.  I agree to notify MEC when all associated metering equipment is installed, inspected and operating so that MEC can seal all metering equipment. The interruptible space heating rate will start when the number two meter is installed and sealed.
  5.  I agree to permit MEC to periodically inspect all associated controlling and controlled equipment upon request to insure that the interruptible heating equipment is installed and operating in accordance with this agreement.
  6.  Cooperative installed remote control switches shall remain sealed at all times and opened only by authorized Cooperative employees or its agents. Any tampering with or override of the interruptible function of the control unit by unauthorized persons can result in termination of this agreement. If the agreement is terminated, bills for usage will revert back to the rate of the main meter.
  7.  I fully release and discharge MEC from any obligation or responsibility concerning the installation or operation of the heating system. Installation and maintenance of the controlled space heating system is my responsibility. MEC will operate and maintain the load management controlling devices.
  8.  This agreement shall become effective on the date the controlling load management device is activated and shall remain in effect thereafter until terminated by either party giving a two (2) month notice in writing to the other party.
  9.  MEC shall be entitled to terminate the Interruptible Service Rate if I fail to install or operate the interruptible space heating system according to this agreement. In the event this agreement is terminated, I must return to MEC the installed controlling load management device, or reimburse MEC for the cost of said device if damaged. 10. I hereby authorize MEC to deliver or cause to be delivered to me delinquent account/disconnect notices, billing notices, and right-of-way clearing notifications using an automatic telephone dialing system, artificial or prerecorded voice, text message, or other form of written or audible communication at the primary telephone number listed on this form.